Daily Archives: January 2, 2010

Behind Workplace Abuse

People finding themselves in a job where a boss or supervisor is aggressive should consider the reasons for the boss’ behavior. A survey from NPR news revealed several anecdotes describing how bosses abused their employees. The “double-dealing” supervisor, for instance, is said to be one of the worst type of bosses; this type of boss will threaten (perhaps with insults) an employee, then at a later time compliment the employee and completely ignore previous behavior. “The User” is said to be an aggressive type boss who has other individuals to assert his authoritative position. Basically telling others to be aggressive toward their peers. When this person receives negative feedback from their peers the boss turns on the individual.

Driving these behaviors, according to Fast & Cheng (2009) is the perception of incompetence on the part of the boss. However, when perceived competence has been restored, via self-affirmation, the aggressive behavior is reduced. The show “Talk of the Nation” discussed the psychology of the boss and speakers talked about culture as a contributing factor to the boss’ aggressive behavior.

In sum, company culture dictates whether the boss can get away with aggressive behavior. Also, the perceived competence on the part of the boss determines the likelihood of the boss being aggressive toward workers. It appears that complementing your boss is just as important as selecting where to work.

Read more: exploring the psychology of the boss

Read more: types of bosses

Fast, N., Chen, S. (2009) When the boss feels inadequate: power, incompetence, and aggression.

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